Build Your Own Custom CDR Applications With Shoretel ShoreTel Now that you have a Shoretel / Mitel Connect server in your own datacenter, you may find that you need to run some SQL commands within the Shoretel database. Fortunately, Shoretel uses MySQL 5.0 running on ports 4308 and 4309.  The good news is that you can use standard SQL commands to query the call database and make your own custom reports from scratch.  Here's a

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